Shipping & Delivery

 

All Cameron & James items are wrapped in plastic to protect your item. The items are packed in postage satchels for their further protection. Gift wrapping can be organized upon direct request. Please contact us at sales@cameronandjames.com.

All deliveries of Cameron & James items within Australia will arrive within 3-7 working days (unless notified otherwise via email). All deliveries (excluding postage & handling charges) over $100, within Australia are now free. Deliveries are sent via registered post to insure that your parcel arrives safely & on time. Once item has been shipped, buyer will be notified via email. Tracking numbers are given upon request.

International deliveries will vary in time depending on your location. Deliveries usually arrive between 2-4 weeks after item/s have been sent. Once item has been shipped, buyer will be notified via email. International deliveries will be sent using registered post and will be charged a flat rate of $45 for postage & handling.

Your order will be sent out via the most suitable carrier, dependent on size and weight.

Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order. We have no control over these charges and cannot predict what they may be.

Customs policies vary widely from country to country. You may want to contact your local customs office for further information.

Once your order has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.

Our carriers deliver during business hours (between 9-5) and may require a signature on receipt, so we suggest your order is delivered to the address you will be at during these hours.

If you are not in when your parcel arrives, the carrier will leave a card telling you where it is. It might be left in a safe place or there will be details on how to pick up your order or rearrange delivery.

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